Fluent, the premier dental insights company delivering customized, actionable business intelligence to support a variety of dental stakeholder objectives, today announced that it has acquired Delegated DDS, an organization accredited by NCQA in Credentialing that provides technology-enabled services to both Dental Support Organizations (DSOs) and dental insurance carriers. Both entities will operate independently.
Founded in 2020, Delegated DDS offers full-service credentialing, recredentialing, and ongoing quality monitoring of dental providers. The organization specializes in expedited provider credentialing through its tech-enabled services and direct delegation of credentialing agreements with dental insurance payers. Through Delegated DDS, dental insurance payers and DSOs gain the predictability of an experienced partner and proven workflow that reduces administrative burdens and significantly reduces credentialing wait times.
“We are thrilled to add Delegated DDS to Fluent’s suite of offerings and are excited for the opportunity to better support both dental payers and providers through best-in-class credentialing services that complement our acquisition of Credentials Verification Organization (CVO), Dentistat, last year,” stated Sean Carroll, CEO of Fluent. “We look forward to continuing to develop our suite of credentialing solutions to provide the best experience for our partners!”
“Fluent is an expert in optimizing processes, connecting industry stakeholders, and delivering end-to-end scalable solutions for all dental industry stakeholders,” stated Patrick Connolly, Delegated DDS founder and CEO. “We couldn’t be happier to be joining the Fluent family and are excited to be able to serve our customers in new and innovative ways.”
For more information about Fluent and our dental business intelligence solutions, visit Fluent.Dental.
Fluent is the only dental source that combines comprehensive historical and current dental procedure data with technology, analytics, research, and dental domain expertise to address the questions and business concerns of our customers and partners. Fluent’s 25+ years of trusted expertise give us unique insight into how the oral healthcare ecosystem operates. We harness that experience and combine it with the power of our multi-payer dental claims database of commercially insured members, primary research, and data management best practices to enable all stakeholders in the oral health industry to thrive.
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About Delegated DDS
Delegated DDS provides Dental Support Organizations an opportunity to enjoy the benefits of delegated credentialing without the administrative heavy-lifting associated with policy and program development to support NCQA, CMS, State, and payer credentialing requirements. For dental insurance payers who desire efficient credentialing for DSO practitioners and for their members, Delegated DDS helps lessen in-house credentialing tasks without the increased costs typically associated with larger internal teams.