Orthodontic practices now have a unified solution to enhance patient engagement and deliver streamlined, personalized care. Tops, a leader in orthodontic practice management software, proudly introduces Tops DPX, a fully integrated digital patient engagement platform designed to simplify communication.
Tops DPX integrates several essential communication services into one platform, including texting, appointment reminders, patient reviews, and email messaging. This strategic addition provides orthodontic practices with a consolidated, cost-effective solution to improve both staff efficiency and patient satisfaction.
With Tops DPX, orthodontic practices can effectively engage patients in several ways:
- Immediate HIPAA-compliant two-way texting for secure staff-patient conversations
- Customizable automated appointment reminders, including family, recall, voice reminders, and birthday greetings, to reduce no-show rates
- A seamless method to collect and share patient reviews on platforms like Google and Facebook
- Pre-built email templates for easy and informative newsletters
- Custom email or text messaging based on appointment type
Expanding on the value Tops brings to orthodontic practices, Ryan Moynihan, vice president of orthodontics for PracticeTek, added: “For orthodontists, there are an overwhelming number of communication platforms to choose from. Our goal with Tops DPX is to consolidate what may be three extra platforms for texting, appointment reminders, reviews, etc. and integrate them inside one practice management system. Creating a seamless communication platform inside Tops will save offices time, reduce login issues, cut back on training and—ultimately—save practices money.”
Existing Tops customers can take advantage of this new feature to consolidate services and reduce costs, streamlining administrative tasks and enhancing patient engagement — all in a singular, reliable platform.
To learn more about Tops DPX, visit topsortho.com/tops-dpx.
Founded over twenty years ago by orthodontists who believed in a better way to manage day-to-day orthodontic operations, the company now serves a growing global customer base across 24 countries. The company offers a fast, reliable, and secure all-in-one solution for orthodontic practices. With the company, practices have everything they need—from appointment scheduling to treatment planning—to streamline operations and unlock their fullest potential.
For more information, visit topsortho.com.
As a proud member of PracticeTek, the company aligns with a suite of innovative software solutions aimed at elevating patient care, growing the customer base, and simplifying the business of healthcare for clinicians. To learn more about how this partnership is innovating the dental industry, visit PracticeTek.com.