Home Pediatric Dentistry Coronavirus Updates – Children’s Dental Health

Coronavirus Updates – Children’s Dental Health

by adminjay

All of our Offices have Re-Opened as of July

Updated June 8, 2020:

Based on guidance from State officials and the departments of health, we will be opening all Children’s Dental Health offices over the coming weeks. Our offices will be opening in groups with unique opening dates.

Please refer to the list below for your local office. If you missed your appointment due to the office closures, a member of our team will be in contact to reschedule.

Currently Open for Hygiene Appointments:

  • Wilmington, DE – Foulk Road.
  • Wilmington, DE – Lancaster Pike

Opening the Week of June 15th:

  • Downingtown, PA
  • Harrisburg, PA
  • Lancaster, PA
  • Mechanicsburg, PA
  • Springfield, PA
  • Wyomissing, PA
  • York, PA

Opening the Week of June 22nd:

  • Aston, PA
  • Chadds Ford, PA
  • Easton, PA
  • Exton, PA
  • Limerick, PA
  • Trexlertown, PA
  • West Grove, PA

Opening the Week of June 29th:

  • Bensalem, PA
  • Plymouth Meeting, PA
  • Warrington, PA
  • West Philadelphia, PA

Your child’s oral health and safety remain our highest priority. You can expect the same high level of cleanliness and care in each of our offices, along with additional protocols to ensure the safety of our patients, families, and staff.

Appointment availability may be limited at first due to the backlog of missed appointments and modified office schedules. We are working diligently to see all of our patients as soon as we can while keeping everyone safe.

Select Children’s Dental Health Offices are Open for Emergent Care

Updated May 19, 2020:

State Departments of Health and Boards of Dentistry recently removed the ban on dental procedures, allowing for emergent care. As such, Children’s Dental Health will be re-opening select regional offices to perform emergency treatments where there are clear oral health concerns, or a child’s health is compromised. These offices are listed below.

  • Lancaster, PA: 1671 Oregon Pike, Lancaster, PA 17601
  • Springfield, PA: 130 S. State Road, Suite 300, Springfield, PA 19064
  • Wilmington, DE: 3301 Lancaster Pike, Wilmington, DE, 19805
  • Philadelphia, PA (Orthodontics): 2301 E Allegheny Ave, Suite 300M, Philadelphia, PA 19134
  • Philadelphia, PA: 2301 E Allegheny Ave, Suite 201, Philadelphia, PA 19134
    (Operated by our sister company, Pediatric Dental Associates)

These treatments do not include routine hygiene examinations and cleanings. Per the Department of Health, these appointments must wait until further notice. If you had a hygiene appointment scheduled while our offices have been closed, a member of our team will contact you to reschedule the appointment.

If your child has a dental emergency, please call us at 866-KIDS-DENTAL to speak with a member of our team. We hope to see everyone when all of our offices can resume seeing patients.

Treating Dental Emergencies

While our pediatric dental offices remain closed until further notice, we are available to assess and treat dental emergencies.

In the event of a dental emergency during this time, our doctors will utilize teledentistry to assess your child’s condition. We may ask you to provide photos, videos, or use video chat like Facetime to properly recommend a treatment plan. If your child needs to come into an office for emergency treatment, additional steps and precautions will be provided for both your safety and for our doctors.

Our Offices are Closed Until Further Notice

Based on guidance from state and local governments, as well as industry leaders like the American Dental Association, we are closing all Children’s Dental Health pediatric dental offices, orthodontic locations, and surgery centers beginning Wednesday, March 18th.

Any appointments scheduled during that time will be canceled. A member of our team will be in contact soon with details. When it is deemed safe and sound to resume business operations, we will update you immediately. We thank you for your patience during this interruption and hope to see you when we re-open, happy and healthy. In the event of a dental emergency, please contact us at 1-866-KIDS-DENTAL.

Additional In-Office Precautions Due to COVID-19

Dear Patients and Parents,

We want you to know that the safety of our patients and their families is of the utmost priority to all of us at Children’s Dental Health. As recent events have made us all aware, the Coronavirus (COVID-19) is a highly contagious disease that is impacting individuals across the globe and within our local communities.

Even before these recent events, each of our pediatric dental offices abides by strict sterilization, cleanliness, and safety protocols and will continue to do so. As a supplemental measure during this period of increased caution, each of our offices is receiving additional deep cleanings and sterilizations every week.

Additional information and guidance on COVID-19 are detailed below. If you or your child are exhibiting any of these symptoms, we ask that you call us in advance to reschedule your upcoming appointment.


COVID-19 symptoms are similar to the cold or flu, and may take up to 14 days to appear after exposure to the virus. Be vigilant as severe cases may lead to pneumonia, kidney failure or death.

Mild symptoms may include:

  • Fever
  • Headache
  • Runny Nose and Sneezing
  • Cough and Sore Throat
  • Difficulty Breathing
  • Muscle Pain and Weakness
  • Chills and Fatigue
  • Impaired Liver and Kidney Function


The World Health Organization (WHO) advises the following prevention methods:

Wash Hands Frequently
Use soap and water for visibly dirty hands or an alcohol-based hand rub frequently for non-visibly dirty hands.

Practice Respiratory Hygiene
When coughing and sneezing, cover mouth and nose with flexed elbow or tissue – discard tissue immediately into a closed bin and clean your hands with alcohol-based hand rub or soap and water.

Maintain Social Distancing
Maintain at least 6 feet of distance between yourself and other people, particularly those who are coughing, sneezing and have a fever. If you are too close, you can breathe in the virus.

Avoid Touching Eyes, Nose & Mouth
Hands touch many surfaces that can be contaminated with the virus. If you touch your eyes, nose or mouth with your contaminated hands, you can transfer the virus from the surface to yourself.

Seek Medical Care Early
If you have fever, cough and difficulty breathing, seek medical care early and tell your health care provider if you have traveled in an area where the virus has been heavily reported, such as China, South Korea, or Italy; or if you have been in close contact with someone who has traveled from these infected areas and has respiratory symptoms.

Mild Symptoms
If you have mild respiratory symptoms and no travel history to or within highly infected countries, still seek medical care and be sure to carefully practice basic respiratory and hand hygiene and stay home until you are recovered, if possible.

Animal Proximity Precautions
Practice general hygiene measures when visiting farms, live animal markets, wet markets, animal product markets or contact with wild animals. Ensure regular hand washing with soap and potable water after touching animals and animal products.

Animal Consumption
Avoid eating raw or undercooked animal products. Handle raw meat, milk or animal organs with care, to avoid cross-contamination with uncooked foods, as per good food safety practices.

Additional Information

For the most up-to-date information on possible vaccines, treatments, FAQs, news and more, please visit the following official health organizations:

Centers for Disease Control & Prevention (CDC)

World Health Organization (WHO)

Contact Us

If you have questions or concerns, please call us at 866-KIDS-DENTAL.

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